Thinklogical OriginKVM 41 Manual Manual de usuario descargar pdf (Pagina 17)

REVISION A

JUNE 2008

6.1.3

Telephone

Telephone Sales: Contact our expert

technically oriented sales staff via telephone in Milford, CT at

(203) 64

8700

or if in the continental US, you may use our

toll

free number (800) 291

3211

. We are

her

e Monday through Friday from 8:3

0am to 5:00pm, Eastern Time Zone. Ask for their direct dial phone

number when you call.

Telephone Product Support: Contact Pr

oduct Support via telephone in Milford, CT at

(203) 647

8700

The support lines are manned Monday through Friday, 9am to 5pm, Eastern Time Zone.

International Sales: Please contact our US sales staff in Milford, CT at

(203) 647

8700

. We are here

Mond

through Friday, 8:30am to 5:0

0pm, Eastern Time Zone (same as New York City). If leaving a

voice message, please provide a “best time to call back” so we may reach you at your convenience.

Our switchboard attendant will direct your call during regular bu

siness hours. We have an automated

attendant answering our main telephone switchboard after regular business hours and holidays. You

can leave voice messages for individuals at any time. Our Sales Representatives have direct numbers

to speed up your nex

t call to us.

6.1.4

Fax

Our company facsimile number is

(203) 783

9949

. Please indicate the nature of the fax on your cover

sheet and provide return contact information.

6.2

Product Support

Thinklogical

’s support personnel are available Monday through Friday fro

m 8:30am

to 5:0

0pm, Eastern

Time Zone. If your application might require assistance at some time outside of our normal business

hours, please contact us beforehand and we will do our best to make arrangements to help you with your

Thinklogical

products.

6.2.1

arranty

Thinklogical®

warrants this product against defects in materials and workmanship for a period of one

year from the date of delivery.

Thinklogical®

® and its suppliers disclaim any and all other warranties.

OTE

Thinklogical®

Inc. products carr

y a one year warranty, with longer term available at time of

purchase on most products.

Your sole remedy shall be, repair or replacement of the product, provided that the defective product be

returned to the authorized dealer within a year from the date

of delivery.

If you wish to return your device, contact the

Thinklogical®

® authorized dealer where you purchased the

device, or if you purchased directly, call

Thinklogical®

® at 1

800

291

3211 (USA).

Do not return a product to

Thinklogical®

® without

authorization.

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